Terms and Conditions
1. Acceptance of Terms
By accessing and using the Simulator.bg website (the "Site"), you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the Site.
2. Online Payments
Simulator.bg accepts online payments for reservations and services through Stripe, a secure and trusted payment gateway. All payment transactions are encrypted and processed securely. Simulator.bg does not store your credit card information on our servers.
3. Reservations
Simulator.bg allows users to make reservations for simulator experiences and related services. By making a reservation, you agree to provide accurate and up-to-date information. You are responsible for any errors in the information provided.
4. Payment and Pricing
Prices for simulator experiences and services are displayed on the Site. Simulator.bg reserves the right to change pricing at any time. Payment is due at the time of booking and must be made through the provided payment gateway.
5. Cancellation and Refunds
At Simulator.bg, we understand that circumstances can change. While we do not have a standard refund policy in place, we are committed to providing flexibility and working with our customers to address any reservation changes. If you need to modify or cancel your reservation, please contact us, and we'll do our best to assist you. Whether it's changing the reservation date or exploring alternative solutions, we're here to help make your experience with us as smooth as possible. Your satisfaction is important to us, and we aim to accommodate your needs whenever possible.
6. User Accounts
You may be required to create a user account to access certain features on the Site. You are responsible for maintaining the confidentiality of your account information and passwords. Simulator.bg is not responsible for any unauthorized use of your account.
7. Limitation of Liability
Simulator.bg is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or any services offered.
8. Privacy
Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the collection, use, and sharing of information as described in the Privacy Policy.
9. Changes to Terms
Simulator.bg reserves the right to modify or update these Terms and Conditions at any time. It is your responsibility to review them periodically for any changes. Your continued use of the Site after any revisions constitutes your agreement to these changes.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at team@simulator.bg.